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Obtaining Help

The HDF Group offers several levels of Support Services, including Self-Service support (documentation and the HDF-Forum), HDF Helpdesk free email support, and Priority Support.

For technical questions (such as issues with the software, web pages, or documentation) please contact the Service Desk at or send email to:

Helpdesk Email Address:

For questions regarding contracts or other non-technical issues, please contact:

Business Office Email Address:


The HDF Group Location and Contact Information

  • Street Address:
    410 E. University Avenue
    Suite 200
    Champaign, IL 61820

  • Telephone:   (217) 531-6100

--- Last Modified: January 31, 2019 | 10:02 AM